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Single Entry Ease!

November 11, 2019

Merchants Bonding Company partnered with Insurance Automation Group (IAG) in order to offer a true business-to-business experience between the Hub, our online bonding system, and IAGs Erlon agency management system. Together, Merchants and IAG have focused their efforts on creating a solution for agent partners to save time, streamline workflow and reduce data entry errors.

 

“At Merchants, we are committed to innovation and finding creative solutions for common challenges our agent partners face,” says Chief Information Officer Brad Rasmussen. Among the challenges is having to enter the same bond transaction information multiple times. With IAG, we have made a leap toward alleviating this challenge with a push of a simple button.

 

“We’ve known this would be the future of surety transactions between the carrier and agent. Well, the future is now for IAG and Merchants, and we are absolutely thrilled with how this will transform processing time and reduction of keying errors,” says Nick Newton, president of Newton Bonding. The new feature will allow our agent partners to improve their customer service as well as their staff experience, which in turn enables them to spend more time growing, innovating and helping more customers without adding staff.

 

Effective November 4, 2019, agent partners that use the Hub and hosted Erlon system have access to the new feature in order to best deliver commercial bonds to their customers.

Contact your Merchants commercial underwriter for more information.